Customer Reviews
Here’s What Some of Our Customers Are Saying About Us!
Kenwood Pools takes great pride in offering outstanding customer service, and we’d love to know what your experience was like. We invite you to take a few moments to read through the reviews from some of our delighted customers to learn about their experience with us.
Can not say enough good things about Kenwood Pools. Our new home has a pool and we were lost. My Husband and I are 1st time pool owners. Eddie had our pool water crystal clear overnight from Greenish to clear. He explained everything that was going on. Everyone at the store has been just wonderful in teaching us how to care for our pool. We will not be going anywhere else for our pool supplies.
Carole B.
The people that work here are great. Eddie was a huge help I was almost ready to give up on being a pool owner! I would recommend them to anyone that needs help and pool supplies!
Lisa Y.
I’ve never been in this location but we just got off the phone with Eddie because we were having a meltdown over an issue with our above ground pool that we thought was a make or break issue. Kenwood Pools was the only place open at 6pm and we could call and ask questions. Eddie was very patient and kind while answering our questions and giving us our best options. Thank you so much!
Jacquelyn M.
“Recommended! I’ve been using Kenwood Pools for over 8 years now and they have always been spot-on and they beat everyone else’s prices by far. Good people! I pass3 other pool stores to go to them!”
John B.
“By far the best pool store around! The staff is knowledgeable, professional, and personable. They take your issues seriously and provide a no nonsense solution. The only pool store I’ll go to! Thank you Kenwood Pools staff!”
Rose C.
“Purchased an Aluminum Above Ground pool with a large deck from Kenwood Pools have only high praises for them. Shop around at 3 other stores, none of them had the knowledge of these guys. Most places just said “Our pool is the best” and then trashed all of the other stores. Kenwood Pools never trashed talk, but did explain the difference between all of the other manufacturers I was looking at, and then explain the feature and benefits of their pools. Trust me! The process of buying a pool is VERY frustrating they make it very easy to understand. They gave us the best value and this summer has been great. Side note not just a great place to buy a pool, but they have a well stock store, fair prices, and very knowledgeable sale staff. I would highly recommend this store it’s worth the trip!”
Joey W.
“Great place for all your pool needs. They helped me maintain my pool all summer. Did not once have a problem, pool was crystal clear all season. Thanks for all the help.”
John M.
“They offer a great selection of pools, filters, motors, accessories, pool toys, etc. The staff are very friendly, knowledgeable, helpful. I’ve gotten great deals with pools and motors, I recommend Kenwood Pools. Same friendly place and staff. They are very thorough and helpful!!”
Rudi B.
“Outstanding service and knowledge! Went to the store to buy a new pool filter pump and after a few questions from the owner he asked me to bring in the old pump and proceeded to get it working again and only charged $25. I saved ~$275 and he gained a customer for life.”
Howard A.
“As a long time pool owner, I wish I had known about this store sooner! Marina and her staff take the time to listen to each customer and are very knowledgeable and helpful. Greg is a great pool service tech! He’s pleasant, professional, and thorough, but ready to patiently answer each question without being condescending. They all seem to take customer service very seriously which is a welcome change from other pool supply stores and service companies I have dealt with over the years. Also, I recently bought a new backwash hose from them and it is far superior to the ones I have purchased at the other local pool supply store which rip and need to be replaced every season. I will never go to that other store again now that I have found Kenwood.”
Jennifer E.
“Greg was awesome!!! He broke down our spa maintenance to make it very simple and even wrote down everything we needed. He even looked at our manual to make sure we bought the correct!!!!”
Kayleen M.
“Very friendly. Quite knowledgeable. Pleasant and clean.”
Cynthia P.
“I pass four other pool stores on my way to Kenwood Pools. The new management is friendly, knowledgeable, and makes the drive well worth it!”
Raymond G.
“Always knowledgeable, helpful, and priced right. Great family owned business.”
Lisa K.
“This place is great. Very knowledgeable, and easy going, been going there for yrs, owners are great peeps”